HealthPay24 Status

All Systems Operational

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Welcome to HealthPay24's status page.

Provider Portal Operational

Patient Portal Operational

Partner Portal Operational

Payment Gateway Services Operational

API Services Operational

Epic Services Operational

EDI Services Operational

HealthPay24 Classic Services Operational

Support Communication Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

National ACH Processing Delays

Resolved - Today, we learned of a delay in ACH processing due to an issue at the Federal Reserve. The Federal Reserve had to temporarily take their application offline while they worked to resolve the issue.

As a result, today’s ACH disbursements, which includes transactions from 2/27-3/1, could have been delayed, including the distribution and settlement of files scheduled for today. File distribution for today’s future‑dated ACH payments might have also been impacted.

A recent update, however, shows that the the Federal Reserve has resolved their ACH Service issue. We do not expect any additional ACH disbursement delays. We will provide relevant updates as they become available.

Thank you,
HP24 Support Team
Mar 3, 11:00 EST

Mar 2, 2026

No incidents reported.