HealthPay24 Status

All Systems Operational

About This Site

Welcome to HealthPay24's status page.

Provider Portal Operational

Patient Portal Operational

Partner Portal Operational

Payment Gateway Services Operational

API Services Operational

Epic Services Operational

EDI Services Operational

HealthPay24 Classic Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 13, 2024

No incidents reported today.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

HealthPay24 Platform Maintenance - 05.06.2024

Completed - The scheduled maintenance has been completed.
May 6, 21:47 EDT

Verifying - Verification is currently underway for the maintenance items.
May 6, 21:26 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 20:00 EDT

Scheduled - Platform Maintenance will be performed on Monday May 6th between 8PM and 11:30PM EDT with our HP24 VPN firewalls. During this time our clients may experience some brief site-to-site VPN down time. This could specifically affect both HL7/ADT message flows and SFTP server connections/processes. If an outage still exists after this maintenance is complete, please have your IT team reset the site-to-site VPN connection. If the issue persists please reach out to HP24 Support.
Services impacted:
- EDI Services
(Brief service interruption or downtime is possible for HL7/ADT and SFTP processes)
Apr 22, 09:56 EDT

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.